AIIM Knowledge Center Blog

Gartner Magic Quadrant for Integrated Document Archive and Retrieval Systems

I expect Gartner to update their "Magic Quadrant for Integrated Document Archive and Retrieval Systems" (IDARS) early next month, but you can still access their 2006 report courtesy of Mobius.

Gartner includes in this report providers that offer solutions related to storage, access, management, distribution and viewing of fixed content, which includes print-stream reports and images. Vendors are bringing their archiving products together, including IDARS, e-mail archiving, imaging and SAP archiving to leverage their repository capabilities. One-third of the key vendors in the IDARS market are now ECM suite vendors.

By Atle Skjekkeland.

The Email Archiving Market 2007-2010

The Radicati Group expects the total email archiving market (including both on-premises archiving solutions and hosted archiving services) to reach almost $1.3 million by the end of 2007, and grow to over $6 billion by 2010. The majority of archiving solutions (over 60%) today is being sold in North America, and the second largest market is Europe (about 30%). Spam is forecasted to account for 75% of messaging traffic in 2007, growing to 82% in 2011.

By Atle Skjekkeland.

ECM Product Evaluation

I started this morning reading the new ECM report by CMS Watch that evaluates 30 vendors from 5 continents. Included are the usual suspects like Documentum, OpenText, and Oracle/Stellent, but also Alfresco, Hyland, Meridio, Xerox, CA/MDY, Docubase, NewGen, Nuxeo, Objective, Saperion, TOWER, Xythos, and more. To plot the current state of product and vendor evolution among major ECM Suite suppliers, CMS Watch has developed a "Vendor Risk Profile.

 

They have developed this to help buyers understand that different vendors carry very different sets of risks, and therefore enterprises need to carefully match their tolerance profile against the current state of any potential supplier.

By Atle Skjekkeland.

The future of Email Archiving?

The Radicati Group released last year a study forecasting a strong growth in the email archiving, wireless email and instant messaging markets. They expect the email archiving market to grow from $800 million in 2006 to nearly $7.8 billion in 2010. The wireless email market is forecasted to grow from 14 million in 2006, to 228 million in 2010. And revenues in the Enterprise Instant Messaging market will increase at an average annual rate of 23% over the next four years.

They found not surprisingly that the size of email messages as well as volume are both increasing, which will drive corporate bandwidth and storage requirements up by 61 percent in 2006. This drives organizations to adopt email archiving solutions to reduce costs, but also to ensure compliance and discovery.

The Radicati Group also reported that an average corporate email user sends and receives about 16.4Mb of data every day, and this figure will rise to 21.4Mb by 2010. Worldwide email traffic will total 183 billion messages per day in 2006. Of these messages, 70% will be spam.

By Atle Skjekkeland.

Gartner MarketScope for Web Content Management 2007

The analyst Gartner published earlier this year a new MarketScope report for Web Content Management 2007. The report focuses on 14 WCM software vendors that target large and midsize businesses with licensed server-based software.

The different WCM vendors offer according to Gartner a broad feature set, but as a minimum:

• Authentication of users (authors, editors and reviewers) and assignment of permissions.
• Content authoring, through browser-based templates or via conversion from a word-processing application.
• A content repository with basic library services, such as check-in/check-out and versioning.
• Workflow sufficient for content review and approval.
• Conversion to HTML or XML and support of templates for Web rendering.
• Managed delivery of content to Web servers or site management systems.

You can download the report for free courtesy of Vignette;
http://mediaproducts.gartner.com/reprints/vignette/article4/article4.html

eDiscovery Market Size

eDiscovery has become a significant driver for solutions, and Debra Logan from Gartner informed me that they have adjusted the growth expectations for the ECM industry due to the amendments to the Federal Rules of Civil Procedure (FRCP) that took effect in the US on December 1, 2006. Forrester expects the eDiscovery technology spending will grow from $1.4 billion in 2006 to more than $4.8 billion in 2011. They say that FRCP will drive short-term growth for reactive eDiscovery solutions, while the desire to wrap eDiscovery into broader retention management strategies will drive significant market growth for years to come. I addressed this in my previous post “eDiscovery – the quick business case for ECM?”

The overview results of the 2006 Socha-Gelbmann Electronic Discovery Survey Report are now available on their website. Judging from consumer and provider expectations, they anticipate that the eDiscovery market will grow approximately 37 percent from 2005 to 2006; 37 percent from 2006 to 2007; and 29 percent from 2007 to 2008. The full report - 294 pages long - is available for purchase, and they expect the following eDiscovery market values:

• 2006 - $1.768B
• 2007 - $2.423B
• 2008 - $3.134B

This makes you wonder who will be the next eDiscovery poster boys to replace Morgan Stanley and WestLB...? For more information about WestLB's eDiscovery costs take a look at this post from eDiscovery Law, or this post from Baseline Magazine. WestLB had to dig up 650,000 email messages and documents from servers, backup tapes and individual PCs as a response to a discrimination law suit.

New Gartner Magic Quadrant for Finance Governance, Risk and Compliance Management Software, 2007

The complexity of corporate governance, policy management and new internal controls within a stricter regulatory environment is according to Gartner driving the market for finance governance, risk and compliance management (GRCM) applications.

Gartner har published a new Magic Quadrant for GRCM applications, and the included vendors support a minimum level of functionality for reporting, workflow for reviews and approvals, and support for documentation pertaining to internal controls. Solutions for corporate governance, risk and compliance management require according to Gartner the following product capabilities:

• Reporting
• Dashboarding
• Document and records management
• Testing
• Remediation management
• General ledger integration
• Other business application integration
• Business process modeling
• Policy management
• Risk management and risk assessment
• Support for multiple control frameworkds
• Support for multiple regulations across multiple business units
• Controls automation and monitoring

When considering the functionality above, ECM, ERP, BI and BPM and other finance and audit GRCM vendors should be expected to play a significant role in the finance GRCM market.

You can access this report for free courtesy of OpenPages.

The Forrester Wave for Collaboration Platforms, Q2 2006

Forrester defines Collaboration platforms as;

“Unified electronic platforms that support synchronous and asynchronous communication through a variety of devices and channels. Collaboration platforms offer a set of software components and software services that enable individuals to find each other and the information they need and to be able to communicate and work together to achieve common business goals. The core elements of a collaboration platform today are messaging (email, calendaring, and contacts), team collaboration, and real-time collaboration (e.g., instant messaging and Web conferencing). Additional features will become standard in collaboration platforms during the next 12 to 18 months, like blog and wiki tools.”

Forrester evaluated five leading collaboration platform vendors across 98 criteria and found that IBM and Microsoft are still the Leaders in this market. They think IBM is an especially good fit for Java and Linux environments; Microsoft is better suited for Microsoft shops; Oracle is an especially good fit for Oracle shops that have a Java orientation and want a unified collaboration platform; and Sun is an especially good choice for Java shops that have open source leanings.

You can download the report for free from Microsoft’s website.

New Forrester Wave for Electronic Records Management, Q1 2007

Forrester conducted evaluations of 12 ERM products and interviewed nine vendor companies: CA (CA MDY FileSurf), EMC, IBM (IBM Records Manager and IBM FileNet P8 Records Manager), Interwoven, Meridio, Open Text (Livelink ECM — Records Manager and Livelink ECM — eDOCS RM), Oracle (Oracle's Records DB and Oracle-Stellent Universal Records Management), TOWER Software, and Vignette. Please be aware that SAP is not included in this report (their ERM is now TNA2002 approved in the UK), and I guess Microsoft will included in their next report.

You can access the report for free via CA’s website:
http://www3.ca.com/solutions/Collateral.aspx?CID=101176&ID=370

Business Intelligence Platforms

Need some reading material for the weekend; Gartner’s new Magic Quadrant 2007 for Business Intelligence is now available from Business Objectives website.