I had an opportunity to talk with Simon Smith of GOSS Interactive recently. Here are a few excerpts from our conversation.
Bob: Simon , I want to thank you for allowing me to interview you and for the record, can you provide me with a description of your company and your role with the company?
Simon: No worries, my name is Simon Smith and I currently work as a Business Development Manager for GOSS Interactive, GOSS is primarily focused on providing Web Content Management Solutions to organisations across the UK. GOSS has a significant presence with the Public Sector with nearly 50 Local Councils using the GOSS Solution. I am responsible for account management of some of the client base as well as working with new clients in a wide variety of verticals.
Bob: When did you get the idea to make AIIM Education part of your training focus and what were the drivers for the decision?
Simon: I have always considered the AIIM Organisation as a major voice in the Information Management arena and have attended a number of conferences in my time and found them to be informative and focused. As for why an AIIM ERM Course, my company recognised the continued convergence of technologies involved in the ECM arena and it was felt that as a company we needed to gain a clear and unbiased understanding of some of the processes and procedures involved in ERM.
I believe that ERM has a long future yet to play in the Public Sector here in the UK. Hardly a day goes by when that vast quantities of information are lost due to poor policies, processes and procedure with little or no controls. Its true certain organisations have implemented some projects but with limited impact and success, indeed many of the reasons as to potential failure were covered in the course.
Bob: What do you see as a benefit for you and future attendees of these programs?
Simon: I feel that for me and my organisation the course I attended has allowed me to talk with greater authority and understanding on the subject of ERM and more widely on ECM as part of my day to day role, this greater understanding has value to clients and prospective clients alike. As for others, as I have mentioned previously, I believe that ERM will become a major force to be reckoned with in the years to come as more and more information is stored by organisations across the world. It is vital to these business that they will need a strategy to gain control on their information.
Bob: For the future, how do you see the role of AIIM education evolving in relation to your position or others in your company?
Simon: For us this is a difficult question, the ERM course was slightly outside our comfort zone but we do recognise the real value it has brought. As for how AIIM needs to evolve its educational programmes? I would probably say, more of the same, look at how technology is evolving, how corporate knowledge and information is fast changing and becoming more of a consumable item. It is vital for organisations to be made aware of how to safeguard their knowledge and how to maximise it's value to the company, thats where AIIM comes in.
Thanks again for a great course, I would recommend them to anyone who has an involvement in corporate information management, at all levels.
Bob: Thank for your support and for taking time to share your views about AIIM Education with our readers.
Bob Larrivee -- AIIM
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