Feedback

We will during the next few months publish a number of interviews with people that have attended the different training programs, and the first one is with David G. Evans, Technology Consulting - Consultant Specialist from Kaiser Permanente. The interview was done by Thedra White, Director, AIIM Global Education Services.

Thedra White: Why did you take the AIIM ECM course?
David G. Evans: My individual training plan at Kaiser calls for this sort of training/certification. It was my choice to select a short program that would lead to some certification in my field; KP paid for it. My Electronic Document Professional (EDP) certification from XPLOR also requires continued training to retain certification. Two birds with one stone...
 
Thedra White: Which features of the ECM course were most useful and why?
David G. Evans: The access to documentation was most useful. I say this because I must produce analysis and business cases that cite trusted sources. The bank of information provides ready access to sources I can use to "build my cases."
 
Thedra White: What are the main challenges you face in your projects and what will you do to overcome these?
David G. Evans: The challenges I face are essentially 'political' and not functional or technical. To overcome, I try to develop fact--based discussions in answer to strategic or tactical issues that lead to or are characterized by measurable artifacts: so many hours of outage, so many dollars spent, this many business people impacted for that long.
 
Thedra White: What would you like to see from AIIM in the future?
David G. Evans: I like the collaboration with XPLOR. I hope the relationship gets tighter.