New Forrester Wave for ECM Q4, 2007

Forrester released last month their latest evaluation of ECM suites, and they claim that industry professionals that drive ECM evaluations want five key items from their ECM suites:

• A single vendor that provides ECM tool breadth.
• An ECM platform they can build an IT skill set around.
• A low-cost way to make content management available to everyone.
• One place to go to mitigate content-related risks.
• A way to put content into context for people.

And how are the ECM vendors supporting this? Below is an extract from the report:

Forrester evaluated 11 vendors across approximately 60 criteria and found that IBM, EMC, and Oracle lead thanks to suite breadth and a focus on enterprise information management needs. Open Text leads all pure plays with a strong core suite of ECM tools. Interwoven, Hyland, and Vignette, all Strong Performers, focus more attention on supporting content-centric applications than providing an ECM platform. Microsoft, another Strong Performer, misses some important features, but it has a bright future in ECM. Finally, Contenders SAP, Xerox, and Alfresco Software lack breadth and depth but show promise in ECM as alternatives to ECM’s four horsemen: EMC, IBM, Microsoft, and Oracle.

You can access the report for free courtesy of Oracle.

By Atle Skjekkeland.