Information Management in Government

Government agencies are under pressure through agency and citizen demand to provide access to information and enhance agency services. New legislative mandates and reductions in force and tax revenue have resulted in various departments having to take on greater workloads demanding they do more with less than before. The continued threats and challenges of terrorism and potential Homeland attacks has placed the additional burden on Government to guard itself by opening communications across multiple agencies, secure information and still maintain its citizens' right to privacy and access to information.

A strong information management practice enables government agencies and departments to reduce operating costs and eliminate operational inefficiencies by streamlining the capture, management, and control over the distribution of information in electronic format. Whether information is currently stored in paper or electronic form, even E-mail, a strong information management solution enables you to manage this information securely and control access at the enterprise, group or user level. In addition, you also gain the position of disaster preparedness in that each electronic file is backed up and ready for reconstruction if a disaster occurs. Protecting current IT investments is also critical. The proper selection of technology and process improvement will enhance your enterprise/legacy data systems rather than displace them. A well planned and implemented solution allows you to continue using most legacy applications and enhances them by linking to the storage repository so that the information contained can be accessed at the desktop.

Typical applications within the Government sector include but are not limited to Accounts Payable, Human Resources, Municipal Records, Litigation Support, Correctional Records, Police Records, Tax and Deed Records, Check Processing, and Student Records.

AIIM Education Services has developed a series of training courses designed to prepare you for the hard road ahead. Our current programs, based on industry best practices, address ECM (Enterprise Content Management), ERM (Electronic Records Management), BPM (Business Process Management), and IOA (Information Organization and Access) to deliver a strong foundation and provide the robust set of tools you need to conduct a successful information management program.

Contact AIIM today at www/aiim.org/education to find out how AIIM education will work for you.

Bob Larrivee -- AIIM