Putting the pieces together

For the second time AIIM held its Pre-conference ECM Practitioner training in Boston. Not only was the room filled to capacity, but those that were there had loads of questions and also added their own experiences to the content of the course.

A very mixed crowd of vendors, consultants and end-users from Boston around the corner, Texas, Florida and California, but also internationally from Canada, Germany, France, Brazil and the UK showed up despite the horrendous weather.

There were Information managers, IT people, Service-bureaus, Professional Services, Exhibitors, as well as representatives from Utilities and Manufacturing, Healthcare, Hardware Manufacturers, Banking and even Government, both local as well as Federal. Debate was occasionally lively and the interest in the Concepts of Enterprise Content Management was high.

Using the ECM Road-map as the basis for the structure, we covered all the parts of this Road map and tried to relate it to real business needs at the same time.

Some of the comments that came back from the participants were:

“One of the keypoints learned was to think globally but act locally and this is very true for an ECM strategy as well.” – Susan

“I came to learn about how to control my data and define my companies workflows and I learned a lot in one day. “ – Robert

“We are in the process of looking for a Document Management product and I thought this would provide a good overview – and it did “ – Ruth

“I learned about classification and also filled in some gaps in other areas.” – Dan

“I am a beginner on the subject of ECM and I needed to get a quick overview – which I did!” – Ana

“I realized we need the ECM Strategy Workshop to help us implement the project we are currently running.” – John

“I now realize that we really need to get our business processes done before we can go forward with the ECM project, and why.” - Bridget

To all that asked for more information, this blog touches upon a lot of the subjects also covered in the Specialist part of the AIIM ECM course. There are also additional workshops on eDiscovery and Compliance available all over the USA, as well as full Masterclasses and Master Prep classes. Watch this blog for more educational feedback from participants of AIIM Educational Services.

by Hanns Köhler-Krüner