Implementing Information Governance – Management

This is the last (for now) of three posts about the essential factors that contribute to the successful implementation of an Information Governance Framework.

The Management aspects of the Information Governance model must define clearly who is accountable for the management of information at every level of the organization. The most important appointments will be the Chief Information Officer (that is the CIO or an equivalent post) and the members of the Information Governance Board, which should be a sub-group of the Executive Board and include (for example) the Finance Director, the Operations Director, and the CIO or equivalent.

During the ECM-related implementation project or program a ‘Program or Project Owner’ (referred to as the Senior Responsible Owner in some UK organizations) should be appointed to be personally accountable to the Information Governance Board or Executive Board, again depending on organization size, for delivering the expected benefits of the implementation project or program. In some organizations, a Content Manager will be appointed in addition to the CIO; in smaller organizations, one individual may perform both roles.

Check out the ECM Specialist training program for more information about how to implement an Information Governance Framework.